Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Commonly used port numbers
CPANEL cPanel uses port 2082 and secure port 2083webmail uses port 2095 and secure port 2096...
Views: 215

Compatible Technologies
Our servers support the following technologies: Ajax Alias files , aliases aspell , pspell...
Views: 468

Creating a temporary one page site
Also known as a landing page or an under-construction page. This is the perfect solution for a...
Views: 279

Datacentre information
The Planet is the datacentre and network provider for the servers that power our web hosting...
Views: 551

Dreamweaver, WordPress Direct, Excite, XSite publishing
These programs work well for publishing to your primary domain name, but it can be tricky to...
Views: 253

EPP code / Authorization Key
This is a code provided by your old registrar, and required by your new registrar to complete a...
Views: 219

Flush DNS
Sometimes there is an issue with your DNS resolvers caching the domain name to IP mapping. When...
Views: 203

How to make payments to Web Hosting Rack
Customers in India For customers in India, our preferred method of payment is through online...
Views: 1641

Server specifications, specs
The servers that provide our web hosting service have dual Xeon E5520 2.26 GHz Quad Core...
Views: 607

Software and program versions offered
Quick Reference Apache 2.2.15 PHP 5.2.12 Perl 5.8.8...
Views: 574

Terms of Service
The use of services from Web Hosting Rack constitutes agreement to these terms. 1.) Account...
Views: 876

Using your account and website before domain name propagation
You can use your website without a domain name. We provide you a temporary URL in your welcome...
Views: 307

Wildcard DNS: what it is and how to use it
Wildcard DNS makes it so that any subdomain redirects to your main website. So, if anyone types...
Views: 225